The Team |
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The Chestnuts prides itself on offering the highest standards of care from staff that are carefully selected. A personal and friendly atmosphere between staff and residents is encouraged at all times. Staff are chosen not only for their understanding, conscientiousness and reliability but also for their sensitivity to the needs of the elderly. The personal care offered by our staff involves a considerate response to the physical and emotional needs of our residents whenever required, 24 hours a day. At the Chestnuts we place a strong emphasis on staff training and encourage staff to develop the skills needed for the job. All staff attend regular training programmes and are required to achieve their NVQ 2, senior staff must also complete their NVQ 3. Staff also receive in house training on topics that are relevant to the needs of our clients. All prospective employees are screened before commencing employment, they are subject to CRB and POVA checks and must provide satisfactory references. The care staff at The Chestnuts have all the necessary caring experience required to ensure that our residents are happy, comfortable and content.
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